Select the Start button, and then select Power > Restart to restart your Surface Book. If you don’t see the icon, try the following: Restart your Surface Book You can detach your keyboard with either the Detach key on the keyboard or with the Detach icon on the taskbar. Then try the Detach key on the keyboard again.Īfter trying these steps, if you can detach the keyboard, make sure to clean the connectors on your Surface Book. If only one side of the keyboard detaches, push the sections back together. If the keyboard is charged but the Detach key doesn’t release it, use the Detach icon on the taskbar to release the keyboard. To prevent this, save your work, allow Surface Book to shut down the apps, and then detach the keyboard. If you try to detach the Performance keyboard while an app is using the graphics processor in that keyboard, you’ll see a message offering to shut down the app (or apps). Shut down graphics-intensive apps (for Surface Book with Performance Base only): Force a shut downįor more details, see Force a shut down and restart your Surface. If the keyboard doesn’t appear to be charging, see Surface won’t turn on, Windows won’t start, or the battery won’t charge. To fix this, charge your Surface Book until the green light comes on when you press the Detach key. Instead, a red light will appear briefly on the Detach key. If either of the batteries has less than a 10 percent charge, the green light on the Detach key won’t come on when you press it and you won’t be able to detach the keyboard. Charge your Surface Bookīoth batteries in the Surface Book must be charged above 10 percent to detach the keyboard. Press the Detach key briefly, and then wait until the green light appears on the key (about ten seconds) before trying to detach the keyboard. Try these steps if you can't detach the keyboard: Wait for the green light before detaching

Surface pro 3 keyboard backlight